Last Update May 2024

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Please carefully review our shipping and delivery policy when purchasing products from Focalpoint Outdoors. This policy will apply to all orders placed with us. 

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What are my Shipping and Delivery Options? 

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In-store Pickup 

In-store pickup is available for all purchases. Pickup is available Monday-Saturday 10am-5pm. 

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Standard Shipping

We offer standard shipping which is expected within 2-4 Business Days which is free on orders over £50 otherwise charged at £4.99. 

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Express Shipping

We also offer Express Shipping usually delivered within 1-2 Business Days. Express shipping is free on orders over £250 otherwise charged at £7.99. 

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Large / Heavy Delivery

We offer a Large / Heavy Delivery for all items over 10KG or where the products packaging is over 1m in length, width or depth. Large / Heavy Delivery usually takes 3-5 Business Days and costs £9.99 on orders up to £250 and £4.99 for orders over £250. 

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All of our delivery times are meant as a guide but are estimates only. In cases where orders are not delivered within 14 days Focalpoint Outdoors will investigate the whereabouts and after 21 days pursue a 'lost in transit' case with the shipping provider. 

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For EU and UK customers: These terms do not affect your statutory rights. Unless noted, estimated delivery times reflect the earliest available delivery and deliveries will be made within 30 days after the day we accept your order. 

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Focalpoint Outdoors does not deliver internationally. 

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What Happens if my order is delayed? 

If the dispatch of your order is delayed for any reason we will let you know as soon as possible and advise a new estimated delivery date. We usually inform delayed dispatch within 48 hours of order confirmation. If your order is marked as 'Pre Order' this may take longer and we will keep you informed of updates throughout. Pre Orders are usually fulfilled within 30 days of order confirmation. 

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If you have questions about returns please visit: https://www.focalpointoutdoors.com/shipping-returns

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You can contact us about this policy by: 

Email: sales@focalpointopticsltd.com

Contact page: https://www.focalpointopticsltd.com/contact